Homeowner Reviews

Construction Tours Image
Construction Tour Image
Most Recognized Builder in Customer Experience
At New Home Co., we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. New Home Co. is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to New Home Co.’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.
Stories From Home
View Videos
11/03/21
"The team has been absolutely amazing. Their personalities and genuineness has been unreal. I know they care and make me feel like a priority. Best in the game."
- Raul C.,
Homeowner at 
100%
Customer
Satisfaction
11/02/21
"Great customer service."
- Sally T.,
Homeowner at 
97%
Customer
Satisfaction
11/01/21
"Like the sales and construction staff, they were very nice in explaining the details. Overall great experience. The team from sales and the team after closing was very responsive."
- Biju D. ,
Homeowner at 
100%
Customer
Satisfaction
10/25/21
"The sales representative, did excellent job to help and support us select our dream home from the beginning to the end. Also the customer service representative, provided terrific service before and after our home move in."
- Hui C.,
Homeowner at 
100%
Customer
Satisfaction
10/22/21
"The team was awesome from start to finish. They made the home buying experience pleasurable."
- Tony V.,
Homeowner at 
100%
Customer
Satisfaction
10/22/21
"The team was incredibly helpful throughout the process. Both greeted my wife and I with passion, dignity, and respect. We were given timely updates and communication at any point for any reason was on point. The only exception throughout the process, which I did convey to the team, was the New Home Company's preferred lenders- which has nothing to do with the New Home Company whatsoever. As a result, we sought our own lender, and we were more than happy with that process."
- Kevin B.,
Homeowner at 
93%
Customer
Satisfaction
10/14/21
"I didn't have any issues or concerns. If I had a questions the team were able to handle them immediately."
- Tina H.,
Homeowner at Parson at Bedford
100%
Customer
Satisfaction
10/06/21
"Very easy and helpful all the way through."
- Jospeh C.,
Homeowner at 
100%
Customer
Satisfaction
09/23/21
"We have a great experience with The New Home Company for our new home purchase from contract through move-in. The team in Construction, Design, and Customer Care is extremely friendly, responsive, and easy to work with. We are looking forward to continuing such a great relationship with the Customer Care team especially."
- Michael H. ,
90%
Customer
Satisfaction
09/23/21
"The team was very helpful during the entire process."
- Jason G.,
Homeowner at Parson at Bedford
100%
Customer
Satisfaction