Homeowner Reviews

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Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.
04/28/21
"The entire process was amazing, from the sales team, design, and others who have gone above and beyond to address any questions for us after we moved in."
- Jeffrey M.,
Homeowner at Sterling at Esencia
100%
Customer
Satisfaction
Design
04/28/21
"I liked everything from the beginning phase of my purchase and move in and loving everything until today. Everyone was so helpful including the sales team, customer support and then construction manager. The experience was a breeze and the house and community is really great."
- Anna V.,
100%
Customer
Satisfaction
Quality
04/25/21
"I liked that the customer care representative in this community is very helpful and patient."
- Meenu S.,
90%
Customer
Satisfaction
Customer
Experience
04/24/21
"This was the best new home experience I have had (2 others in the past) due to the excellent communication with the team, they even sent me pictures, and the lender you recommended was amazing. It was such a better experience due to the ease and simplification."
- Patricia W.,
Homeowner at Mariposa
100%
Customer
Satisfaction
Customer
Experience
04/22/21
"Sales, Design & Customer Service teams were all so responsive and helpful during this process. They answered all my questions and made this first purchase seamless."
- Christine N. ,
Homeowner at Parson at Bedford
100%
Customer
Satisfaction
Design
04/22/21
"Overall an easy and seamless experience. Every step of the process had people who were helpful."
- Randall L. ,
Homeowner at Parson at Bedford
100%
Customer
Satisfaction
Customer
Experience
04/22/21
"Liked the updates from sales teams. The zoom call with new neighbors was great as well. Enjoyed availability to see the home and tour the progression."
- Matthew P.,
Homeowner at Parson at Bedford
100%
Customer
Satisfaction
Customer
Experience
04/21/21
"The team was excellent and kept us informed throughout the process of our home. From framing all the way through the final walk through. The team was amazing during our orientation and walk through. They explained all features in our home and showed us how to use the websites for any issues or service. We are very grateful to have worked with the team. Construction area of our home was kept clean and were able to visit anytime during the construction phase."
- Dora N.,
Homeowner at Mariposa
100%
Customer
Satisfaction
Customer
Experience
04/07/21
Everything has been great. All of the employees are super helpful and we absolutely love our home.
- Merrick W. ,
100%
Customer
Satisfaction
Quality
04/04/21
"Perfect everything."
- Khongorzul A.,
Homeowner at NUVO Artisan Square
100%
Customer
Satisfaction
Customer
Experience