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Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.
Read real homeowner reviews about The New Home Company below.
Read real homeowner reviews about The New Home Company below.
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
05/21/21
"I thought the commitment to timely completion was excellent. I also appreciated that I was always kept update and informed about all aspects of the sale from beginning to end."
- Rollon R.,
Homeowner at Nova Rancho Cucamonga at The Resort
93%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
05/20/21
"The staff that helped my buy my house was absolutely fabulous, they made the whole process so amazing."
- Janell V.,
Homeowner at Parson at Bedford
100%
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Experience
05/20/21
"Employees were awesome and helpful throughout the entire process."
- Nichol D.,
Homeowner at Parson at Bedford
100%
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Experience
05/19/21
"People onsite are very professional and friendly, committed to outstanding work."
- Charles G.,
Homeowner at The Bluffs at Promontory at Civita
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
05/19/21
"Great communication from finance to build and after. Employees are pleasant and professional."
- James H. ,
Homeowner at Mosaic at Layton Lakes
100%
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Satisfaction
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Experience
Experience
05/18/21
"The service from the agents, to the loan team and to the folks in construction were great. I was updated constantly and even if there were problem everyone did their best to help me out."
- Paolo A.,
Homeowner at Nova Rancho Cucamonga at The Resort
100%
Customer
Satisfaction
Satisfaction
Customer
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Experience
05/18/21
"Easy process, from the beginning to the end. The sales team was very helpful and always made sure I understood everything when it comes to buying a home. They explained the purchase process in great detail."
- Gabriella T.,
Homeowner at Nova Rancho Cucamonga at The Resort
100%
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Satisfaction
Satisfaction
Customer
Experience
Experience
05/18/21
"The entire process was easy to navigate and I love that my realtor and I didn’t have to do much work. We were kindly welcomed by the sales team. They showed us models that we wanted to see and others that he though we might be interested in. They spoke about the upgrades and the standard layout. All my questions were answered and all my concerns were addressed and I didn’t feel pressured into buying another I didn’t want. I couldn’t be happier and feel so lucky that I had an opportunity to own this magnificent and comfortable condo with The New Home Company. From floor to ceiling, the attention to details made me completely content."
- Summer T.,
Homeowner at Nova Rancho Cucamonga at The Resort
100%
Customer
Satisfaction
Satisfaction
Quality
05/08/21
"As a first time home buyer, I truly appreciated the patience everyone had with me and the time spent with me during every stage of the process to make sure I had a thorough understanding of the home buying process and ended up in a home that I would truly enjoy."
- Maurice P.,
Homeowner at Nova Rancho Cucamonga at The Resort
100%
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