Homeowner Reviews

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Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.
02/04/21
"All levels of staff that I encountered were exceptionally courteous, helpful, open, patient and very accommodating. At every stage of the process, the welcoming, accommodating, and genuinely collaborative nature of everyone I encountered helped me confidently navigate through one of the most challenging life changes I've ever had to go through thus far."
- Hansan F.,
Homeowner at Whitney at Bedford
100%
Customer
Satisfaction
Customer
Experience
01/30/21
My house is gorgeous. It was very clean and ready for me to move in. Most of my requests were fulfilled.
- Laura L.,
90%
Customer
Satisfaction
Customer
Experience
01/27/21
"We loved the constant communication, ease of contacting the salesman and contractors, feeling welcome to walk through the property anytime when it was under construction, the smooth closing, and ease of speaking with the team about our warranty! The quality of the home and details can’t be beat."
- Madeline R.,
100%
Customer
Satisfaction
Quality
01/24/21
"The staff has been phenomenal! Always so helpful and quick to respond. There was nothing I would say I disliked about contract through move-in."
- Xochitl G.,
Homeowner at NUVO Artisan Square
93%
Customer
Satisfaction
Customer
Experience
01/14/21
"Friendly and helpful, construction staff were extremely helpful and detailed."
- Marco P.,
Homeowner at Centella in Estrella
100%
Customer
Satisfaction
Customer
Experience
01/13/21
"The team was great, very professional and the process was very smooth."
- Chaunce G. ,
Homeowner at Centella in Estrella
100%
Customer
Satisfaction
Customer
Experience
12/26/20
The NWHM team treated me as family and just made it a smooth and easy purchase.
- Jeremy M.,
100%
Customer
Satisfaction
Customer
Experience
12/24/20
"I am first time homebuyer, and my purchase experience was great, all my questions were answered and contract process went smoothly."
- Rachel P.,
Homeowner at NUVO Artisan Square
96%
Customer
Satisfaction
Customer
Experience
12/24/20
"Everyone was really nice. They made sure that we were happy with the finished product."
- Menecia M.,
Homeowner at Centella in Estrella
93%
Customer
Satisfaction
Customer
Experience
12/19/20
"Every representative of the New Home Co from start to finish was wonderful, attentive, and helpful!"
- Martin K.,
Homeowner at Centella in Estrella
100%
Customer
Satisfaction
Customer
Experience