Homeowner Reviews

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Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.
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05/03/21
"High quality service and dedicated team members who care about your questions and concerns."
- Cameron S.,
100%
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Satisfaction
Customer
Experience
05/01/21
"I liked how they do a 30 day courtesy walk thru with us. The team was awesome and very knowledgeable about our home."
- Raechel M.,
100%
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Satisfaction
Customer
Experience
04/28/21
"The entire process was amazing, from the sales team, design, and others who have gone above and beyond to address any questions for us after we moved in."
- Jeffrey M.,
Homeowner at Sterling at Esencia
100%
Customer
Satisfaction
Design
04/28/21
"I liked everything from the beginning phase of my purchase and move in and loving everything until today. Everyone was so helpful including the sales team, customer support and then construction manager. The experience was a breeze and the house and community is really great."
- Anna V.,
100%
Customer
Satisfaction
Quality
04/25/21
"They are right on top of things...in responding, scheduling, repairing, and communicating too!"
- N/A,
Homeowner at Centella in Estrella
100%
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Experience
04/25/21
"I liked that the customer care representative in this community is very helpful and patient."
- Meenu S.,
90%
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Satisfaction
Customer
Experience
04/24/21
"This was the best new home experience I have had (2 others in the past) due to the excellent communication with the team, they even sent me pictures, and the lender you recommended was amazing. It was such a better experience due to the ease and simplification."
- Patricia W.,
Homeowner at Mariposa
100%
Customer
Satisfaction
Customer
Experience
04/24/21
"This was the best new home experience I have had (2 others in the past) due to the excellent communication with the team, they even sent me pictures, and the lender you recommended was amazing. It was such a better experience due to the ease and simplification."
- N/A,
Homeowner at Mariposa
100%
Customer
Satisfaction
Customer
Experience
04/22/21
"Sales, Design & Customer Service teams were all so responsive and helpful during this process. They answered all my questions and made this first purchase seamless."
- Christine N. ,
Homeowner at Parson at Bedford
100%
Customer
Satisfaction
Design
04/22/21
"Overall an easy and seamless experience. Every step of the process had people who were helpful."
- Randall L. ,
Homeowner at Parson at Bedford
100%
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