Homeowner Reviews

Most Recognized Builder in Customer Experience

At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.

Stories From Home

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12/14/21

"My house is beautiful, the design is different than other construction. I'm very happy with my townhome in Mariposa, Chandler."

- Gelambick P.,

Homeowner at Mariposa

100%

Customer
Satisfaction

Design

12/09/21

"Everyone was so hands-on! The team was amazing! They listened to my questions and explained things in a way that was easy to understand. The team has been so helpful during the closing process. The team was so helpful, supportive and encouraging during the process. I have never bought a home before and I was so nervous during this process because of horror stories I have heard, but I felt so comfortable with The New Home Co. They made the process so easy. I highly recommend The New Home Co.!"

- McKenzie U.,

Homeowner at Mariposa

100%

Customer
Satisfaction

Customer
Experience

12/07/21

"I was most impressed by everyone working as a team. Everyone was in communication with each other. My family and I love and appreciate every team member that had a hand in this project. Thank you."

- Muammar A.,

Homeowner at Bristol at Brighton Landing

100%

Customer
Satisfaction

Customer
Experience

12/07/21

"Flawless transaction."

- Alfredo Z.,

Homeowner at Nova Rancho Cucamonga at The Resort

100%

Customer
Satisfaction

Customer
Experience

12/04/21

"The entire experience was very pleasant. Everyone is extremely friendly and knowledgeable. Calls are promptly answered and to my satisfaction."

- Jorge Albert T. ,

Homeowner at Nova Rancho Cucamonga at The Resort

100%

Customer
Satisfaction

Customer
Experience

12/04/21

"It's all the contractors after the house was built that are slightly inconvenient. I think having a 30 day list meeting to take care of a lot of stuff, but still having the open fix policy would be an upgrade. I literally loved everything about the process though and extremely happy with the people managing my purchase!"

- Melia N.,

Homeowner at Element at Eastmark

97%

Customer
Satisfaction

Customer
Experience

11/20/21

"I really like how responsive the team was to my many questions."

- Steve L.,

Homeowner at Nova Rancho Cucamonga at The Resort

100%

Customer
Satisfaction

Customer
Experience