Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.
Read real homeowner reviews about The New Home Company below.
Read real homeowner reviews about The New Home Company below.
10/22/21
"The team was awesome from start to finish. They made the home buying experience pleasurable."
- Tony V.,
Homeowner at Silver Crest at Russell Ranch
100%
Customer
Satisfaction
Satisfaction
Customer
Experience
Experience
10/22/21
"The team was incredibly helpful throughout the process. Both greeted my wife and I with passion, dignity, and respect. We were given timely updates and communication at any point for any reason was on point. The only exception throughout the process, which I did convey to the team, was the New Home Company's preferred lenders- which has nothing to do with the New Home Company whatsoever. As a result, we sought our own lender, and we were more than happy with that process."
- Kevin B.,
Homeowner at Centella in Estrella
93%
Customer
Satisfaction
Satisfaction
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Experience
Experience
10/14/21
"I didn't have any issues or concerns. If I had a questions the team were able to handle them immediately."
- Tina H.,
Homeowner at Parson at Bedford
100%
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Satisfaction
Satisfaction
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Experience
Experience
100%
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Experience
09/23/21
"We have a great experience with The New Home Company for our new home purchase from contract through move-in. The team in Construction, Design, and Customer Care is extremely friendly, responsive, and easy to work with. We are looking forward to continuing such a great relationship with the Customer Care team especially."
- Michael H. ,
Homeowner at Atlas at Rise at Great Park Neighborhoods
90%
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Satisfaction
Satisfaction
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Experience
Experience
09/23/21
"The team was very helpful during the entire process."
- Jason G.,
Homeowner at Parson at Bedford
100%
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Satisfaction
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Experience
08/15/21
"Sales agent was really helpful throughout the Homebuying process to closing and even after to gets things resolved."
- Chandler P.,
Homeowner at Mariposa
100%
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Satisfaction
Satisfaction
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Experience
Experience
08/13/21
"The people I worked with were amazing! I really enjoyed the interactions with the Sales Team! They have made this a seamless and exciting process- even after closing!"
- Sharon W.,
Homeowner at Mosaic at Layton Lakes
100%
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Satisfaction
Satisfaction
Customer
Experience
Experience
08/02/21
"I feel the staff has been so good to me. I appreciate everyone's help. It has been truly a blessing to be taken care of. Thank each and everyone of you."
- N/A,
Homeowner at Mosaic at Layton Lakes
100%
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Satisfaction
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Experience
Experience
07/31/21
"It has been great to work with the customer service team all around and it has really been a smooth experience moving in and enjoying our home."
- N/A,
Homeowner at Mariposa
100%
Customer
Satisfaction
Satisfaction
Customer
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Experience
