Homeowner Reviews

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Most Recognized Builder in Customer Experience
At The New Home Company, we're committed to building a better experience, a better home, a better life. From leading design to best-in-class quality, we are honored to receive consistent recognition from our homeowners through Eliant - the homebuilding industry's most trusted independent survey company for over 30 years. The New Home Company is proud and humbled to have received “The Eliant” award, for a third consecutive year. This acknowledgment, along with several other awards won, provides further credence to NEW HOME’s position as the nation’s most recognized builder in customer experience.

Read real homeowner reviews about The New Home Company below.
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11/11/22
"I like the home layout!"
- Luis. M,
97%
Customer
Satisfaction
Design
11/10/22
"The team was easy to work with and made me feel relaxed during this stressful time. The team from US. Bank was always good in communication with me."
- Justin B.,
97%
Customer
Satisfaction
Customer
Experience
11/06/22
"Love this community."
- Pragya K.,
Homeowner at NUVO Artisan Square
100%
Customer
Satisfaction
Customer
Experience
11/06/22
"The team was very friendly and made everything smooth."
- Avinash M. ,
100%
Customer
Satisfaction
Customer
Experience
10/30/22
"Schedule and communications were good. Process was easy to navigate and options were extensive. Overall build quality is good, but there are a lot of touch ups that still need to be processed after the home was taken over by me. Still, I'm satisfied with how everything turned out and am looking forward to staying here for along time."
- Darren T.,
93%
Customer
Satisfaction
Quality
10/18/22
"The team was extremely friendly. They tried to accommodate whatever request that I put in and promised to deliver the keys as promised. The team was always right there whenever I requested. They were super talented and provided right support on time. Great bunch of friendly staff for Element community."
- Saminathan S.,
Homeowner at Element at Eastmark
100%
Customer
Satisfaction
Customer
Experience
10/18/22
"Professional level of sales."
- Ting X.,
100%
Customer
Satisfaction
Customer
Experience
10/15/22
"The team helped us and had answers for almost all of our questions."
- Roger P.,
97%
Customer
Satisfaction
Customer
Experience
10/10/22
"We are very pleased with the team. The team has an open transparency, honesty, and care for their buyers. Currently we still have many fixes within the home that has not been addressed and the team has graciously tried to reach out to contractors and vendors to help us but it’s very hard to get anything done within a reasonable time with numerous no-shows and cancellations from these contractors has made our process a lot more difficult than we would like to complete our new home. We know everyone is working expeditiously and there’s really no one to blame in the current state that we are in but things such as upgrades on our master bathroom sinks that were not done that we should’ve had from the get go, we are still waiting for the upper management to address."
- Vy N. ,
83%
Customer
Satisfaction
Customer
Experience
10/07/22
"I liked the customer service. One person was less ingenuous, felt like they were going through the motions, the other team members was exceptional! The team made sure I was up to date on everything and communicated very well expectations."
- Katrina F.,
Homeowner at NUVO Artisan Square
87%
Customer
Satisfaction
Customer
Experience